Quarantine and verdicts
What quarantine does, where evidence cards go, and how Ban, Release, Watch, and Unban work.
Quarantine is Lucy’s hold state when detection crosses the quarantine threshold or CAPTCHA fails. She mutes the member, freezes evidence, and asks a human for a verdict. She never converts a score into a ban on her own.
What quarantine does
- Mutes the member so they cannot post while review is open.
- Optionally deletes the triggering message when a message caused the hold.
- DMs the user when Telegram allows it, explaining they are held for review.
- Freezes evidence: member, group, score out of 100, each signal’s contribution, and message copy when available.
- Delivers an admin card for Ban, Release, Watch, or (after a ban) Unban.
Where cards go
Routing order for quarantine evidence:
- Bound admin chat for that group, if
/adminchat+/claimsucceeded - Else the membership guild hall, if the group is in a guild with a hall
- Else DM fan-out to human admins who have started Lucy
Pending cases also appear in the Dashboard mini app when it is enabled.
Verdicts
| Verdict | Effect |
|---|---|
| Ban | Ban the member. Writes the usual audit and reputation receipts for a human ban. |
| Release | Unmute and mark trusted. Early scrutiny ends. |
| Watch | Unmute but keep monitoring early activity. |
| Unban | Available on a card after a ban verdict. Lifts the ban and records the reversal. |
Only admins of the origin group can decide, even when the card sits in a shared hall. Guild roster admins count as admins in member groups.
Where you can decide
- Inline buttons on the evidence card in Telegram (
Ban/Release/Watch/Unban) - The mini app inbox (Ban / Release / Watch on pending cases)
Same underlying verdict path either way. Related: Bot detection, Admin chat.